Frequently Asked Questions

Frequently asked questions

Where do you deliver?

We deliver to Australia and the United Kingdom. Choose your country using the selector at the bottom of the store.

How much is shipping?

Shipping is free on all orders, with no minimum spend.

When will my order arrive?

Estimated delivery is 1–3 business days after ordering. Business days exclude weekends and public holidays. See our shipping policy for details.

Can I return my order?

We offer free returns within 30 days after delivery. A prepaid return label is included in your package. See our return and refund policy for eligibility and instructions. These terms do not limit your statutory consumer rights.

How do I get an order update?

Use the tracking details in your dispatch email where available, or contact us with your order number.

Which currency will I pay in?

The currency is displayed beside prices and at checkout. Australian orders are priced in AUD. Check the final total and currency before paying.

How do I contact you?

Email support@homevibesliving.com, call +447459723648, or use our contact form. Our business contact address is Via Lipari 10, Augusta SR 96011, Italy.